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Sunday, December 11th 2011

5:57 PM

360 Grad und Konsorten - Warum investieren?

  • Wovon ist die Rede?
  • Was ist der Nutzen?
  • Wie kann ich es am Besten durchführen?  

Ganz bestimmt hast Du schon von 360 Grad und Persönlichkeits-umfragen bzw. Tests gehört? Schon recht interessant - oder? Hast Du auch schon einmal einen dieser Fragebogen selbst ausgefüllt?   

 

Ich frage mich, was ihr davon haltet? Gewöhnlich findet man, daβ Menschen, die davon gehört haben, solche in irgend einer Form in ihrer Karriere schon einmal ausgearbeitet haben. Was mich nun interessiert ist, wie wertvoll die Ergebnisse waren? Was hast Du damit gemacht?         

Vor kurzem, als ich ein 360 und persönliches Entwicklungsprogramm einer Gruppe von Verkaufsprofis vorstellte, fragte einer der Gruppe: Warum sollten wir (mit Team) so viel Zeit und Geld investieren um einen Bericht über uns selbst zu bekommen?  Sollten wir alles über uns selbst nicht sowieso schon wissen? Hmmm, man sollte meinen es sei so, nicht wahr?  Aber...ist es wirklich so in der Praxis?   

 

Die wahre Frage, die dadurch gestellt wurde, war: Was wird es mir, dem Mitarbeiter und der Firma nützen, all diese Informationen über mich selbst zu erfahren?  

 

Zugestanden, auf den 1. Blick kann es leicht sein, daβ wir genau wissen, wie unsere Kollegen, Vorgesetzten, Mitarbeiter, Kollaborateure, Kunden und/oder mein Team uns tag-ein tag-aus in leitender Rolle erleben.... aber: wie oft sehen wir uns all dieses Feedback mit tatsächlichen, lebensnahen Beispielen an und hinterfragen diese? Wo tauchen Themen auf, Muster auf eine bestimmte Art und Weise zu agieren sowie reagieren? Tja, und wie hilfreich ist dieses Muster - dieses Verhalten - welches ich automatisiert habe - um mich meinen Zielen näher zu bringen?

 

Bei diesen Feedback Bewertungen geht es in keinster Weise um eine Beurteilung von "gut und böse", wie das vielleicht in der Schule der Fall war...  Dies ist hier absolut nicht der Fall. Was wir in der Bewertung erkennen können, stellt einen Schnappschuβ dessen dar, wie man mit seinem eigenem Verhalten bei der Welt um sich zum Zeitpunkt der Befragung "landet" und wie man sich selbst darin sieht. Also ein rundum Blick des eigenen, automatischen Agierens.

 

Traditioneller Weise werden 360 Grad Umfragen in gröβeren Organisationen vorgenommen um Arbeitsbeziehungen zu vertiefen, effizienter agieren und Performance zu verbessern. Dazu sind einige sehr hochentwickelte Werkzeuge am Markt, die es erlauben den Feedbackablauf effizient und flüssig abzuwickeln. Wie auch immer, es steht dem nichts im Wege, den 360 Grad Prozess auch im persönlichen Umfeld (also nicht in der Firma), für sich selbst, ganz leicht zu gestalten.                 

 

Frag ganz einfach Deinen Coach Dir dabei zu helfen, einige relevante und passende Fragen zusammenzustellen, die Beurteilergruppen zu ermitteln, die Fragen zu senden und ... hey presto.... im Nu hast Du das Material für Deinen 360 Bericht. In Coachingmeetings werden dann die heiβesten Themen ausgewählt, die Dich am Meisten am Erreichen Deiner Ziele hindern. Damit entwickelst Du Deinen eigenen Plan zur Durchführung und kommst damit Schritt für Schritt Deinem ersehnten Zukunftsbild näher.     

 

Durch diesen Prozess hast Du das Bewuβtsein Deiner Verhaltensweisen dermaβen in den Vordergrund gestellt, daβ Du aktiv mit den natürlichen Charakteristiken arbeiten kannst.  Dabei konzentrierst Du Dich in erster Linie um die Kernstärken und entwickelst damit andere Bereiche.  Du wirst entdecken, wie leicht alles ist, wenn man innerhalb der persönlichen Kraft (Macht) agiert! Weitere Coachingmeetings unterstützen die Durchsetzung sowie Nachhaltigkeit.  

 

Leider ist das für heute alles, wofür Zeit ist.  Das nächste Mal sehen wir uns die zusätzlichen Vorteile eines Persönlichkeitsentwicklungsprofiles an. Bis dahin freue ich mich auf einen Austausch mit Dir über Deine  jüngste 360 Erfahrung.      

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Sunday, December 11th 2011

5:57 PM

360 Degree Questionnaires: Why bother?

  • Have you ever completed one? 
  • What did you make of it? 
  • How interesting was it to see the results? 
Most, if not all of you are aware of personality questionnaires (sometimes also referred to as psychometric testing) and/or 360 degree feedback surveys. You probably have even used one yourself at some point. 

Usually people know about them and have done some version of them at some stage in their careers.  What I am curious about is: What did you do with it?  How useful have you found the results?

Recently, when introducing a personality questionnaire and 360 degree programme to a group of executives, one delegate asked: "Why should we (for their teams) invest all this time and money to get a report about ourselves?  Should we not know all of that information about ourselves anyway?" So in other words:  What will the benefits to my team member, myself and the company be to have this knowledge?

Granted, on first sight we may well know how our colleagues, bosses, collaborators, clients and/or teams experience us in our day to day leadership role.... but:  do we look at all of this feedback with examples from real life situations and ask ourselves:  Where do I have themes?  Patterns in reacting or responding with a certain behaviour?  How helpful is this pattern - this behaviour that I am running to getting the results I want?

The important point to note is that this isn't an assessment of good and bad.  All you are seeing is a snapshot of how you are being perceived by others.  Now, traditionally 360 degree surveys are conducted in organisations and there are some very sophisticated tools around to help with delivering this in a sleek and time efficient way. 

And... that's not to say that you can't do this in a personal (non-business) context development! Just ask your coach to help you work out some relevant and appropriate questions, decide on your reviewers and groups, issue the questions and hey presto - you have your basis for the feedback.  In coaching sessions we pick out areas you, the client, wants to focus on.  An action plan is then developed for implementation.

By going through this process we have raised the awareness of your natural behaviours and so, by using the feedback programme, we can begin to recognise our impact. That means you are actively working with your own characteristics, enhancing your strengths and developing other areas.  You'll begin to notice how easily you are able to operate within your personal power. 

It is very useful to undertake a personality survey, such as Facet 5, to clarify your personal preferences and natural dispositions of your personality.  Together with the 360 degree it provides you a full picture of the make up of your personality, providing you with a solid foundation for your ideal job selection, finding your passion, improving your relationships, gaining insight into how to get the best results using your natural dispositions. Further coaching sessions will help you accumulate the picture and support accountability as well as sustainability.

Look out for an article on personality profiling in one of the next editions.  
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Monday, November 21st 2011

2:27 PM

What's trust got to do with relationships and leadership ?

How important are honesty and sincerity when someone is attempting to build trust?  What fears get in the way? Does a lack of trust encourage people to be dishonest and insincere to cover up their insecurity? Those are some of the questions that come up in my mind when we talk about leadership and relationships. It makes me wonder how a rift, created through unawareness of the impact of unhelpful behaviour that creating a massive distrust, can be repaired? 

 

Sometimes we see people that recognise something needs to change in order to re-establish the balance of trust. Yet - the focus remains outside themselves for that change to happen.  Why?  Imagine you always got what you wanted and needed without considering or having to worry about others' wellbeing, without even having to think about the implications of your actions on others. 

 

What would you do?  Would you think you need to change something in the way you are with others? Or would you rather think that the people surrounding yourself have choices about accepting your behaviours and move on to the next group of people?  Would you be interested in how the receivers of your actions feel? What choices can the people surrounding actually take, to encourage everyone to take full responsibility for their actions?  

 

Is it possible that such oblivious behaviour is a strategy developed in the depths of our subconscious to succeed or survive?  If you were that person trying to gain someone else’s trust and you'd never known to behave differently, would you risk doing something other than what you are used to? Must be pretty scary, I imagine - and - what terrible place to be in to see the world around you not trusting you.  Still - to actually accept that this is who you are is different to seeing from what is happening including the reactions!  Yes, do read this sentence again - it is that important.  

 

To see it, is almost like a film that is running in front of your eyes.  You are watching not really taking part in the film yourself. So it is very easy to dismiss it when the film is over and move on.  As if it has nothing to do with you.  

 

To accept it, however, means you are able to see yourself in the film.  You are right there in the middle of it seeing it through your own eyes, feeling the effects of the actions in your body, hearing the words and smelling the fears. 

 

When that happens and only when that happens do you begin to own the consequences of your actions and behaviour.  It takes amazing courage to identify yourself with those consequences, then - and only then - the incredible opportunity to identify and learn new behaviours that get you trust opens.

 

In other words, when we can hold our hand up, stand tall and stand by our actions - mistakes, failures & successes alike - owning them, humbly learning from them, does our journey of trust commence!

 

Admittedly, this stage is only the beginning of the journey and it's been a steep slope and we managed to do it! There is no gain without pain - but it is worth every bit of effort, would you not agree?!  So go for it, enjoy the journey and keep building that awareness. 

"We cannot expect a different result if we keep doing the same thing over and over again." Einstein very smartly said - how very true!    


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Monday, June 6th 2011

8:59 PM

The "HOT" topic: Emotional Intelligence and its Importance

The "HOT" topic: 

Emotional Intelligence and its Importance

           

  • Awareness of your own Emotions, Preferences and Boundaries
  • Creating Change
  • Living your Truth (authentic) and focus on your Goals
Often in childhood we are told not to behave like a "sissy" and not to be so hysterical. What are you telling your teenage children when they slam the door after an argument with us? Do you ask them to behave and shout back at them? Most of the time we punish as well.  

The very same can be observed at work, when our colleague angrily leaves the boss's office. Did the message get across? What was it?

Emotional reactions like this... aren't tolerated easily. What often isn't recognised - by parents or other leaders - is the fact that it's emotions that create passion, enthusiasm, progress, increase creativity and performance.  Only if we are able to recognise and identify our own emotions can we articulate and express them. Only then are we able to utilise our own emotions effectively, do we open the potential within ourselves to understand the emotions and impacts in others. 

Some people who haven't yet found out about this can sometimes find emotional exposions uncomfortable, confusing and embarrassing. They don't know what to do with it and how to support the situation. That then is often the reason for supressing emotions all together, which sometimes has the effect of emotions returning in the form of physical symptoms.  

So - what do you do?

In this very moment, when we recognise and accept the emotion for what it is, that's when we'll be able to express it verbally. With that the 1st step is to utilise Emotional Intelligence effectively. Now that I am aware of why we feel what we feel - I am able to act - rather than react. 

It means I am now in a position of power in which I can decide which choice I want to make to harvest exceptional results. This kind of behaviour will preferably unearth actions that move me towards my goals (not to take action means to remain static!). 

Indeed, those who don't know what/how they feel and for what reason - those usually also don't know their intuitive behavioural preferences.  Such individuals often have a hard time making decisions.  

The key (according to Goleman) to sensible personal decisions is to watch our feelings and learn to interpret emotions in order to utilise them effectively in our decision making. 

Now, wouldn't it be fab to try those thougths and ideas on?  Let me know how you got on with it...  

Have fun.
Margit 
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